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FAQS

We are an online casino utilizing Realtime Gaming software which gives you access to a breath-taking casino experience guaranteeing the best games, the biggest jackpots and the fastest payouts.

If your computer does not support the casino software or if you use a Mac, you can use the 'Instant Play' without installing the software and play right in your internet browser.

Yes, you can! Simply download the free casino software onto your computer and follow the easy prompts to install it on your desktop.
You can enjoy mobile online casino gaming anywhere, anytime on ANY supported Mobile Device or Tablet; Mac users can enjoy 'Instant Play' in their default internet browser.

Click on the Download button on this site and simply follow the easy prompts. The certified, virus-free software will install and run automatically on your computer. Once the installation is done, you can open the online casino software by clicking on the casino software icon that will be on your computer desktop or in the folder where you chose to save it.

Click on the Download button on this site and simply follow the easy prompts. The certified, virus-free software will install and run automatically on your computer. Once the installation is done, you can open the online casino software by clicking on the casino software icon that will be on your computer desktop or in the folder where you chose to save it.

No! Downloading and installing is only done once. After that you simply have to click on the casino icon on your desktop and log in to play.

Once the download has been successfully completed, you will automatically be prompted to continue with the installation process. Getting Started will give you a step by step guide. (Internet connection required)

Log In using the Username and Password you created at registration. Remember not to share these details with anyone. (Internet connection required)

Make sure you enter the exact Username and Password you created at registration and in the same letter case. If you are still experiencing problems, please contact Support for assistance.

You can play in 'Free Mode' and practice playing the online casino games until you feel ready to play with real money. The buttons for selecting games, betting, spinning and more are clearly visible and easy to click.

Yes! Once you register a Real Money account and start depositing and wagering, you are eligible for huge jackpots on our wide selection of games.

Click on the Cashier button in the casino lobby, select the Redeem Coupon tab and fill in the coupon code of the desired bonus, eg. WELCOMEVP1. Follow the easy prompts and you’ll be playing with one of our huge casino bonuses in no time.

Visit the Cashier in the casino lobby for all transactions including claiming bonuses and withdrawing your winnings. See our Banking Page for more information regarding financial transactions.

Deposits can be declined for several reasons including network errors, incorrectly entered personal details or banking limits. Please contact Support 24/7/365 for further assistance.

The Cashier can give you a full list of all your banking transactions. Simply click on the 'Cashier' Tab in the casino lobby.

GFC does not allow more than 1 active account per person, computer, household, IP address or business address.

Using one credit card for 2 accounts is not allowed at GFC.

You never have to worry about your sensitive information when you play with us. The industry's best security technology is used to ensure the absolute safety of every player. We also value your trust and would never jeopardize our relationship with you by exposing your details to any third parties.

Your privacy is extremely important to us. We want you to feel 100% safe and secure when you are enjoying our grand online casino, thus we use an impregnable Firewall and SSL encryption to protect your personal information.

Absolutely! Anytime you connect to our online casino with your computer, you are protected by SSL technology (Secure Socket Layer). This is a tried and trusted method of securing your personal data when you are online and is even utilized by banks and other institutions that are in need of the best data security available.
You also have a personalized Username and Password that is required every time you log in to the casino which adds an extra level of protection.

The casino software tracks every action you perform during games and transactions. Simply re-connect and continue from where you left off.

A cutting-edge Random Number Generator is utilized to produce a truly random outcome for each and every game. Our online casino is also audited by third party consultants to ensure fair gaming at all times.

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